Superduck Adventure Tours

TOUR TIMES
• 10:00 am
• 11:10 am
• 12:20 pm
• 2:00 pm

• 3:10 pm
• 4:20 pm
• 5:30 pm

Book Online

Terms & Conditions

Bookings
In making a booking with Superduck Adventure Tours you agree to the terms and conditions outlined below.

Tour Departure Point

TIKI VILLAGE - Appel Park, near the corner of Ferny Avenue & Cavill Avenue, (opposite Circle on Cavill) Surfers Paradise, QLD 4217. River end of Cavill Ave.

Getting there via public transport:
Bus - Any Northbound Surfside City bus to the Cavill Ave bus stop or the Southbound City Bus stopping at Cavill Ave, then walk to river end. Car parking available on surrounding streets, fees apply.
If you require further assistance or directions please call (07) 5526 2644.

PLEASE REFER TO YOUR DETAILS OF RESERVATION FOR YOUR BOARDING TIME. FOR THE ENJOYMENT OF ALL GUESTS, THE VEHICLE WILL LEAVE SHARP AS PER TOUR TIMES.


Functions & Group Bookings
One person must be responsible for the booking and all payments. WE DO NOT SPLIT BILLS or ACCEPT PAYMENT FROM INDIVIDUALS ON GROUP BOOKINGS.
A Deposit must be made upon booking being whichever is greater, 10% of the total booking amount or a minimum of $1100. FULL Payment and confirmation of numbers for group bookings must be made 21 days prior to cruise date. No Refunds or transfer of fund will be issued if any alterations to the booking are made after this period of time.

Payments
Full payment is required upon booking. YOUR TOUR IS NOT CONFIRMED UNTIL FINAL PAYMENT HAS BEEN MADE

Payments can be made via:

Cheque/ Money Order: If paying by cheque, please make payable to: Gold Coast Boats Pty Ltd

Cash: Payments can be made at any tour desk or hotel concierge.

Direct Deposit: Payments may be made at any ANZ Bank direct into the account of  Gold Coast Boats Pty Ltd,
BSB : 031 395  Account No :  1928 30825
Please call the office to advice of payment on (07) 5526 2644
Confirmation of reservation only upon receipt of full deposit/payment

Credit Card:
Cards Accepted: Bankcard, Visa, MasterCard, EFTPOS, Direct Credit. Payment can be made via credit card over the phone or simply post / fax your invoice with credit card details attached.
Credit card purchases incur a charge. 
Visa and MasterCard – 1.5%   

Gift Vouchers: If paying by a Super Duck Gift Card; the office will need to be notified at the time of booking and are to be given your Gift Card Number. If the Gift Card amount is larger than the total cost of the cruise no refund will be given. The remaining amount on the Gift Card must be used on the day of the booking towards Optional Extras including souvenirs etc.


Refunds
Any refund will incur a 20% administration fee.
There will be no refund for any cancellation within 10 days of your Tour Departure date & time, this also includes payment made by Gift Cards. This policy applies to all Superduck Tours and Transfers.
STRICTLY NO REFUNDS OR TRANSFERS FOR LATE-ARRIVALS AND NON-ARRIVALS.

Discount Vouchers
Discount vouchers must be advised of at time of booking. We do not accept any vouchers after payment has been made. Original vouchers and coupons must be sent to / or presented to the tour staff on the day.

Third Party Promotions
Third party promotions/discount vouchers are can not be used in conjuction with any other offer, event or discount.
Kids Free promotions: All children (0-17 years) must be accompanied by a full paying adult.

Tour Cancellation
Tours may be cancelled or Schedules may change without notice for a range of reasons including but not limited to bad weather conditions, traffic delays, technical disruptions. Unless otherwise required by law, we will not be responsible for paying costs or expenses you may incur as a result of the change of time or cancellation.

Smoking
All the Super Duck Amphibious Vessels are strictly NON SMOKING.



DEPARTURE POINT
Superduck pick up point, Surfers Paradise


Superduck Special, all tickets $25